sábado, 27 de octubre de 2012

Demencia: Las claves de la comunicación

Viewing this content requires Silverlight. You can download Silverlight from http://www.microsoft.com/getsilverlight.

Description: PLEASE NOTE: Teepa Snow will help you to develop better interaction skills when working with people with dementia during this webinar. Emphasizing the value of empathetic communication in combination with redirection and distraction, this approach is used to cope with distress and promote the use of improved non-verbal strategies, with a goal of reducing or minimizing unproductive conversations and resistive behaviors. From April 17, 2012.